With the release of MSN Messenger 6 the instant messaging platform introduces 30 emoticons, including animated ones. Precursors to emojis, the users are also able to turn any image file into an emoticon and connect customized keyboard shortcuts to specific emoticons.

If a user is undecided, the program also offered a “Decision Wheel” which users can spin to decided which emoticon to use. Emoticons are part of their aim of making the program more personal.